Information and guidance provided by Care Logic is offered for general informational purposes
only. It is not a substitute for professional medical advice, diagnosis, or treatment, and it
must not be used to diagnose or treat any medical condition. Always consult a qualified
healthcare provider about any medical concern, symptom, or condition.
Any action you take on the basis of information obtained from Care Logic is taken at your own
discretion. Care Logic accepts no liability for direct or indirect claims, losses, or damages
arising from the use of products purchased through this website. Never disregard professional
medical advice, or delay seeking it, because of something you have read here.
Care Logic does not endorse or guarantee the effectiveness, suitability, or appropriateness
of any product, test, treatment, procedure, service, opinion, or healthcare provider
mentioned on or made available through this website. We are not responsible for any advice,
treatment, diagnosis, or other information obtained through our services.
By opting in to Care Logic's SMS notifications at checkout or through our subscription tools,
you consent to receive recurring text messages regarding your orders, abandoned cart
reminders, marketing offers, transactional updates, and review requests. Message frequency
may vary. Consent is not a condition of purchase.
To unsubscribe, reply STOP to any SMS from us, or use the unsubscribe link
provided. You remain responsible for any messaging charges applied by your mobile carrier.
Message and data rates may apply.
For assistance, text HELP to the number from which you received the
messages, or contact us directly at
info@carelogicllc.com.
Care Logic may update or change the phone numbers or shortcodes used for SMS messaging. We
are not liable for missed or misdirected messages resulting from such changes.
Your privacy matters to us. This policy explains what personal information we collect, how we
use it, and how we protect it.
- We collect only information you provide voluntarily —
such as your name, shipping address, email, or payment details.
- That information is used to fulfil orders, respond to
enquiries, and operate our SMS marketing programme.
- We do not sell or rent your personal
information to any third party.
- Opt-in data for SMS notifications is shared only with
the messaging partners required to deliver the service.
- Our website uses cookies to track cart activity and
abandoned checkouts, which may be used to send reminders or promotions.
Protected health information handled as part of our billing services is governed separately
by HIPAA and by the Business Associate Agreement executed with each client practice.
Care Logic offers a 30-day return and refund policy on most purchases unless
otherwise stated. Refunds are approved only where items are returned in their original,
unopened packaging.
Defective or damaged items
- Items damaged in shipping, or carrying a
manufacturing defect, are replaced at Care Logic's cost.
- Where a replacement is not wanted, the customer is
responsible for the original shipping charges.
- Refunds may take one to two weeks to
process once the return is received.
Care Logic is not responsible for any direct or indirect damages resulting from product use.
Arbitration & Class Action Waiver
Arbitration
By purchasing products or services from Care Logic, you agree that any dispute arising from
your use of our services, products, or website will be resolved through binding individual
arbitration in accordance with applicable law. Arbitration is an alternative to court and
will be administered by a neutral arbitrator.
Opting out
You may opt out of arbitration within 30 days of your first purchase by
sending written notice containing your name, address, and a clear statement declining
arbitration. If you do not opt out within that window, you are bound to arbitration for any
dispute.
Class action waiver
All claims must be brought individually. You agree not to participate in any class,
consolidated, or representative claim against Care Logic unless both parties agree to do so
in writing.
Questions about these terms? Email
info@carelogicllc.com.